Japan entry support for international travelers
Japan Arrival Card QR Code and Visit Japan Web guide
Learn how to prepare your Japan arrival card QR code with Visit Japan Web, what information to have ready, and how to use it at the airport. Follow the guide below to register yourself, or choose optional paid assistance from ArrivalsDocs.
ArrivalsDocs is a private, paid assistance service and is not affiliated with the Government of Japan. You can use the official Visit Japan Web service directly for free.
Fast answer
What is the Japan arrival card QR code?
The Japan arrival card QR code usually refers to the code created through Visit Japan Web for immigration and customs procedures. Travelers can enter their details online before arrival and show the code at the airport. Immigration and customs codes were unified in January 2024; follow the current official instructions for your traveler category.
Register before arrival
Prepare your passport, flight, accommodation, and customs information before you travel so your Japan airport digital entry process is smoother.
Show your QR code
After completing the applicable Visit Japan Web sections, display the QR code on your phone or use an accepted backup method if needed.
Use official instructions
Requirements and airport procedures can change. Always check the official Visit Japan Web and Japanese authority pages before departure.
Step-by-step guide
How to get your Visit Japan Web QR code in 5 steps
To register yourself, start from the official Visit Japan Web website. Registration is free.
- Create an account or sign in. Use your email address and follow the account instructions.
- Enter your traveler details. Check your name, date of birth and passport information carefully.
- Add your trip. Have your arrival date, flight details and accommodation address in Japan ready.
- Complete the applicable declarations. Follow the immigration and customs questions shown for your trip and review your answers.
- Display your QR code at arrival. Keep your passport and code accessible, and follow the airport staff and terminal instructions.
Prefer help preparing your details? Learn about ArrivalsDocs or contact our support team before choosing optional paid assistance.
How it works
How ArrivalsDocs assistance works
Fill in your application
Start with the ArrivalsDocs form and provide the traveler, passport, trip, and Japan entry details needed for review.
We review your information
Our team checks for common issues such as inconsistent names, missing flight details, and incomplete accommodation information.
Prepare for the airport
Receive guidance for the next step and keep your Visit Japan Web QR code ready for immigration and customs procedures.
Before you apply
What you need for Visit Japan Web registration
Common information requested
- Passport name, passport number, nationality, and date of birth.
- Arrival date, airline or vessel information, and intended stay details.
- Accommodation address or contact address in Japan.
- Customs declaration answers for accompanied and unaccompanied articles.
- Separate information for each accompanying family member when required.
Frequently asked questions
Japan arrival card and Visit Japan Web FAQs
These answers cover the most common questions travelers ask before completing the Japan arrival card online registration process.
Is Visit Japan Web free?
Yes. The Digital Agency confirms that Visit Japan Web is free. ArrivalsDocs charges for optional assistance; this is a separate service fee, not a Japanese government registration fee.
Do I need a QR code to enter Japan?
Visit Japan Web is recommended for smooth immigration and customs procedures. If you do not use it, official guidance says travelers may need to submit required paper documents or register information at the arriving airport, which can take longer.
Is Visit Japan Web mandatory or optional?
Visit Japan Web registration is optional. If you do not use it, you still need to complete the applicable immigration and customs procedures, which may involve paper forms. Check current official instructions before departure.
How early can I register for Visit Japan Web?
Register as soon as your passport, flight, arrival date, and stay details are confirmed. Completing your information before you reach the arrival airport helps avoid delays.
Can I use a screenshot for the Japan arrival QR code?
Japan Immigration Services Agency guidance says a screenshot can be used, but if registered information changes, the traveler must update the information and recreate the QR code. Keep access to the live Visit Japan Web account whenever possible.
Visit Japan Web for family members: how does it work?
Each accompanying family member may need their own information entered and their own QR code prepared. Check the official instructions for the traveler category and airport procedure that applies to your trip.
What happens if my Visit Japan Web QR code does not work?
Follow airport staff instructions. You may be asked to correct information, show the Visit Japan Web screen again, or complete paper or on-site procedures. ArrivalsDocs recommends keeping passport, flight, and accommodation details available offline.
Do I have to print the Visit Japan Web QR code?
Visit Japan Web is designed for display on a mobile device. Printing is not usually the main workflow, but carrying backups of important travel details is sensible for any international trip.
After submission
What happens after your Japan electronic customs declaration is prepared?
Confirmation
Your submitted information is checked and the next steps are sent to you based on the details provided.
QR code readiness
Keep your Visit Japan Web QR code accessible on your phone and make sure the information still matches your trip.
Arrival in Japan
At the airport, follow immigration and customs instructions. Final permission to enter Japan is always decided by Japanese authorities.
Official resources
Check the latest Japan entry requirements before you travel
Use these official sources to check registration instructions and airport procedures before departure. The Digital Agency operates Visit Japan Web, while Japan Customs and the Immigration Services Agency explain their respective arrival procedures.
Start now
Get help preparing your Japan arrival card
Use the form below to request ArrivalsDocs assistance. Our service is optional and service fees apply. You can also register directly through the free official Visit Japan Web service.
Important: ArrivalsDocs is a private travel assistance service and is not affiliated with the Government of Japan, Japan Digital Agency, Japan Customs, or the Immigration Services Agency of Japan. Information on this page is general guidance only. Requirements can change, and travelers should confirm current requirements before departure.