Japan Arrival Card & Visit Japan Web

Yes. The Digital Agency confirms that Visit Japan Web is free. ArrivalsDocs charges for optional assistance; this is a separate service fee, not a Japanese government registration fee.

Visit Japan Web is recommended for smooth immigration and customs procedures. If you do not use it, official guidance says travelers may need to submit required paper documents or register information at the arriving airport, which can take longer.

Visit Japan Web registration is optional. If you do not use it, you still need to complete the applicable immigration and customs procedures, which may involve paper forms. Check current official instructions before departure.

Register as soon as your passport, flight, arrival date, and stay details are confirmed. Completing your information before you reach the arrival airport helps avoid delays.

Japan Immigration Services Agency guidance says a screenshot can be used, but if registered information changes, the traveler must update the information and recreate the QR code. Keep access to the live Visit Japan Web account whenever possible.

Each accompanying family member may need their own information entered and their own QR code prepared. Check the official instructions for the traveler category and airport procedure that applies to your trip.

Visit Japan Web is designed for display on a mobile device. Printing is not usually the main workflow, but carrying backups of important travel details is sensible for any international trip.