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Privacy and site preferences

Cookies Policy

This policy explains how ArrivalsDocs uses cookies and similar technologies, including for site functionality, analytics, and live chat, and how you can manage your choices.

What cookies are

Cookies are small text files saved by a website or service in your browser. Similar technologies, such as local storage or scripts, can also remember preferences or help a service understand how a site is used. Some are set by the website you visit, and others may be provided by third-party services used on the site.

How we use cookies and similar technologies

Site functionality and preferences

Our website and its embedded services may use these technologies to support core site functions, remember choices such as cookie preferences, and provide features you request, including forms and live chat. Blocking all cookies in your browser may affect how some site features work.

Analytics and site improvement

We use Microsoft Clarity to understand interactions with pages, such as clicks, scrolling, and navigation, and to help improve the site. Clarity may use cookies to associate page views with a session. On this site, Clarity is loaded only after you choose Allow analytics in the cookie notice.

We also use Google Search Console to review how our pages appear in Google Search. It reports aggregated search performance, including clicks and impressions grouped by country or device. It is not an on-site session recording tool and does not show us an individual visitor’s complete activity on our website. See Google’s Search Console performance report documentation.

Live chat

Our Tawk.to live chat service may process technical and session information when its widget loads or is used, including IP address, browser or device details, pages visited, and chat sessions. Tawk.to may estimate a visitor’s country, and sometimes city or region, from the public IP address; this estimate can be affected by VPNs, proxies, or mobile networks. Details are available in Tawk.to’s privacy policy and its visitor location guidance.

Your choices

If you decline analytics in the cookie notice, Microsoft Clarity is not loaded. If you allow analytics, Clarity may use cookies to recognize website sessions. You can change your choice at any time using the Cookie settings link at the bottom of the website.

You can also manage or delete cookies through your browser settings. Browser controls vary, and blocking cookies may limit some features. For details about cookies used by third-party services, see the provider information linked above.

Application information

We use Microsoft Clarity’s data masking features to avoid recording information entered into form input boxes and dropdown menus. We also mark application confirmations for masking. Do not enter sensitive personal information into free-text areas that are not part of an application form.

Third-party services and updates

Third-party providers process information under their own terms and privacy practices. Cookie names and how long they remain can vary based on browser settings and provider configuration. This policy may be updated when our website or the services it uses change.

Contact us

For privacy-related inquiries, use our contact page.

Updated: 21 October 2026.

ArrivalsDocs

We’re an independent service that helps you complete your travel document applications. We’re not affiliated with any government, and you can apply directly through official government websites where available.

support@arrivalsdocs.com +1 (307) 300-8595

DESTINATIONS

  • 🇯🇵JapanArrival Card
  • 🇹🇭ThailandTDAC
  • 🇲🇾MalaysiaMDAC
  • 🇳🇿New ZealandNZeTA
  • 🇸🇬SingaporeSG Arrival Card
  • 🇨🇦CanadaeTA

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